Tuesday, April 8, 2008

The Power of Choice

By : Yoga Nesadurai via M'Kini

There are many management theories in the market place to help organisations and individuals improve. Some of these are new, others are old theories dressed up as new and some others are words of wisdom from experts.

I would like to introduce a fundamental theory that is very powerful and easy to apply but often overlooked. I am talking about 'choice'.

Webster defines choice as, ‘a selection, an alternative, the right or power to choose’.

It comes down to a very simple step - to act or not to act on the choice. It represents a verb, an action, thereby giving the chooser the power to choose from a selection or if just two, an alternative. What it ultimately points to is that the power is with you.

To make a choice, we need options. There are times when we have no options and therefore the choice is automatic. But in most cases we do have options available to us and I want to work through the deduction process here.

Options are derived based on a stimulus. A stimulus is a trigger in the form of information or an event that requires action from us. Stimuli present themselves to us every day; and very quickly and sometimes automatically we know the options available to us based on the stimulus. From here we make our choice.

I was at a mall recently. Having parked my car, I walked towards the lift. To get to the lift required me to open a set of doors to the waiting area. As I opened the door, I realised that a lady was walking some distance behind. I knew that within four steps she would be at the door too. I proceeded to wait with the door opened for her. I saw a little startled face looking back at me.

She said “Thank you, not many people bother these days.”

I responded by saying ”You are welcome. You were not too far away, so I thought I would wait for you.”.

She then said, “Most of the time I have the total opposite experience.”

I had a couple of options - to hold the door open or to let it shut behind me. I had the power of choice and I chose to act on it. The result - a small action on my part – had a huge impact on the recipient.

This simple example is applicable to any situation. How many such incidents have we let pass in our organisations that led to revenue floating out the door? I see it all the time in the service industry because a staff member did not exercise his/her choice with regard to helping a customer, colleague, manager or department.

Evaluating options

Now that we have deduced options, what does evaluating our options involve? :

In the case of the lady at the car park, it seemed like pure common sense to treat her as a fellow human being and hold the door open for her. This required me giving her the respect that I wanted bestowed upon me.

It requires courage and commitment to act on your choice. This is the ‘locking in’ step in the ‘power of choice’ process.

There have been many instances where I have held the door open for others and not received any form of gratitude, let alone acknowledgement of the act. Sometimes the indifference of the offer is shown prior to the other person getting to the door.

This is where courage comes in. No matter what the response, I still hold on to my original intent or choice - the courage to stand by my offering and the commitment to follow through with action.

Information or an event is the stimulus that makes us take action. There are various stimuli that present themselves everyday to us. Between the stimulus and our response, lies choice!.

Attitude is our ‘way of being’ or ‘steady state’. Generally, we are all aware of our general attitude towards people and situations. Sometimes due to circumstances, like having a bad day, our attitude could vary from its natural ‘steady state’.

Where information is the stimulus that helps us derive our options, attitude is the component that helps us make the choice from our options. Attitude is therefore an important ingredient in the choices we make. It has a huge impact in making our choice and its consequences.

Making great choices

We have all made unwise choices at some point in our lives. It is sometimes inevitable, sometimes intentional, sometimes regrettable and sometimes transformational.

Inevitable choices are where the alternative is not a viable option. This is a case where an organisation needs to downsize, assuming all other avenues have been explored. In this instance the best thing one can do is to carry this out in the most humane manner with honesty and integrity.

Intentional choices are where you know that the alternative option is the wisest option, yet you intentionally choose the opposite option. In organisations, this is when we may bypass a certain process or person intentionally for various reasons. Or where we circumvent a certain procedure because we have the power and privilege to do so. Corruption is a classic example of the latter

Regrettable choices are where at the point of making the choice you are ‘aware’ of what the wisest choice is, however your steady state or way of being at that moment stops you from acting on it. These are usually choices made when emotions are running high, where you regret your choice as soon as have you made it or regret the choice as the words have left your mouth.

How many of us have been in this situation in the workplace and personal life? The power is still in the chooser’s hands to undo the wrong and recover the situation.

Transformational choices are what we should all be aspiring to achieve. In this instance, we take control and are accountable for making great choices. Accountability means taking responsibility for the choices made.

Even if you have made an unwise choice, you are in control to remedy it or to deal with the consequences. It is a big responsibility to be accountable, but one with many rewards when executed.

Learning to make transformational choices gives us the power to be extraordinary, therefore directly impacting you as an individual and the organisation that you represent.

Choice is an active process. It is the difference between a customer continuing to do business with your organisation versus taking their business elsewhere. Use it wisely.

Monday, April 7, 2008

Free Specialist Clinic in Penang

Source : Via Email


KADAR KOMPAUN BARU

Watch Out Folks - JPJ Annual Clearence Sale.

Seems like they are encouraging more and more offenders to appear on Malaysin Road by reducing their summons tariffs...!!!. Is this Goverment's incentive to reduce it's population...??

Guys please learn from other countries and set the bar high so that people will be more aware of their traffic rules. In other countries you could easily lose you license for Speeding but in Malaysia RM 70 sahaja maaa....


Our education system: Time for radical change

By : Dr.Mohamed Zain via M'Kini

It is quite obvious now that Malaysia is heading towards a two-party system. This is certainly good for the country. There will more checks and balances. The winning and ruling party cannot do things according to their whims and fancies without worrying about the possibility of losing the next election.

Thus, as the country is heading towards a political maturity some drastic changes in our education systems are called for and perhaps are becoming inevitable. It does not matter which of the two eventual political parties rules the country. But the changes that I would like to suggest here are for the benefit of the country.

It is imperative that in this era of globalization and the fact that we want to make Malaysia more competitive as well as to make it a regional educational hub for attracting foreign students, we need to improve the quality of our education so that it is comparable if not better than the best in Southeast Asia.

Let me start first with our school systems. The outputs of the schools are the inputs of the universities. Thus, if we want to produce good products the raw materials must be of good quality as well. Every citizen of the country must have access to education. Hence, it must be made mandatory that every child attends school at least up to the lower secondary level. Thus, the school
education in this country must be free for all. And it must be fee all the way up to the high school level.

Next, we need to have good and qualified teachers for our schools. Thus, most if not all the teachers, must have a bachelor’s degree in education. Those without a degree majoring in education need to also have a teaching credential such as the one-year diploma in education offered by some of the local universities.

Lately, we have heard a lot about the need for the country to have a meritocracy system. This can only happen if we have a level playing field for all our school children. Thus, if we are really serious about implementing such a system facilities of the rural schools must be comparable to those of the urban ones.

All schools – whether urban or rural-based - need to have, among others, good Internet access, instructional aides, library, sport, and other facilities.

While there is a need for us to have a common national language so that all our citizens can communicate with each other in our multi-ethnic country, it makes a lot of sense that our children are multi-lingual as well. The current situations that most Malays can speak Bahasa Malaysia and perhaps English, but most on-Malays can speak at least two and perhaps three or more languages.

Hence, this imbalance needs to be addressed. Malay students should be encouraged to learn Chinese or another local language as well. Once our students have the choice to choose their additional language (especially their mother-tongue) in addition to the national language in the national schools, then the need to have he separate Chinese and Tamil schools (vernacular schools) in the country will disappear.

The presence of these vernacular schools in the country goes against he spirit of national integration. Of course, the offering of other languages for our students must be based on demand and it must be cost effective. More third language teachers must also be trained.

Bringing back English

Later, I will talk about the need to reintroduce English as the medium of instructions in universities. Thus, to prepare for this, the teaching of the English Language in schools need to be upgraded so that when the students enter universities, they will not be handicapped. Hence, more English language teachers need to be trained in the country.

Last, but certainly not the least, we need to introduce a semester system in all ur schools. This system needs to be standardized and synchronized with those of the developed world. In other words, our schools should have fall, spring and summer semesters where most students will go to school during the fall and spring semesters and they will take a vacation during the summer semester.

During the summer the older children, particularly those in cities and towns can start learning to earn money by taking up part-time or short-term employments in such places as fast-food restaurants or shops in the shopping malls. Of course, the system needs to be synchronized with the university system as well, so that on graduation, they will not be idle too long while waiting to enter universities.

I will now talk about the required reforms for our universities.

Universities are excellent places for our country to train its citizens and future leaders in its efforts to fulfill the needs for skilled and knowledgeable human resources. University students are excellent change agents for the country. Thus, first and foremost we need to amend the Universities and Colleges ct of 1971 (UCA). The clauses that prohibit or restrict the independence of cademics and students must be removed.

There is also an urgent need for us to abolish the mandatory requirement for the employees to sign the ridiculous and silly “Akujanji”. University employees, particularly the academics, should not be made to obey the instructions of the overnment or political masters’ blindly. Instead, intellectual discourse should be encouraged because it can be a good source of creativity and innovation for the country.

Top and senior management are crucial to the success of any organizations. In the past, the appointments of university vice-chancellor and his/her deputies re made or at least required the approval of the minister.

This practice has not to stop because most appointments were based on the candidates’ political affiliations or inclinations rather on merits. Appointments of someone to these posts should be made based on the suitability and the capabilities of the candidates for the jobs. They should be made by a search committee instead.

Revise salaries

In a big company or a corporation the appointment of the chief executive officer is made by the board of directors. Therefore, the appointment of the vice-chancellor or the president of a university should be made by the board of regents or a similar body. Of
course, some of the members of the committee can be appointed by the minister.

Similarly, the appointment of deans can also be made via a search committee. Vacant positions for deans or even departmental chairs could also be advertised and relevant media such as newspapers or websites like the Chronicle of Higher Education to invite more capable candidates.

The salaries of academics should be revised. The current salaries for academics, articularly the starting salary for an assistant professor (someone with a PhD) s pathetically low and very unattractive and need to be increased to a level that is comparable to those in Singapore.

The salary scales of academics should also be different from those of other government servants. After all, the nature of their jobs and the required cademic qualifications are different. The current practice where the salaries or academics are decided by the Public Service Department officers always favour the civil servants, particularly the so-called PTD (administrative and diplomatic services) officers and not the academics.

Attractive salaries will not only attract the best candidates but it will also attract more top graduates to be interested in becoming academics by opting to become tutors after their first degree and to pursue their graduate degree leading to a PhD in their field. Otherwise, as the saying goes, “if you pay peanuts you get monkeys.”

Government should also set aside funds to enable our best graduates from universities who are interested in becoming tutors to get enough stipends and scholarships to carry out their graduate research at the research universities in the country. This will help the country save money by not having to send them to foreign universities.

Nevertheless, top graduates should also be sent to study abroad but they should only be limited to those who manage to secure laces in the top universities of the world or in those areas of expertise that are lacking in the country.

If we look at the list of academics in all our universities, we cannot help but otice that a substantial percentage if not the majority of them are holders of only a master’s degree instead of a PhD. This deficiency needs to be urgently ddressed. Once the salary scheme is revised appropriately, this problem can be overcome gradually as more top students will be interested in pursuing research which culminates in a PhD degree.

We should be aware that before anyone, especially a prospective foreign student, begins to apply for a place in a university, s/he will first visit the niversity’s website and among the first information they will seek is the list of academic staff of the prospective department where s/he plans to study.

Thus, well qualified teaching staff will attract more students. Hence, this should bode well towards making Malaysia an education hub for the region by attracting more foreign students from all over to enroll in our universities, particularly the private ones.

The academic ranking of positions in universities should also be standardized across all the universities in the country. It should be based on academic qualifications and experiences in teaching, research, and community work.

A person with a master’s degree should only be given a position of a lecturer. Those with a PhD should start as an assistant professor. As s/he gains more experience and produces more outputs in those three areas of work s/he can gradually climb the academic ladder to associate professor and eventually to the rank of a full professor.

The English language is now regarded as the international language. Just look at he availability of television networks across the world which broadcast free rograms in English via the satellites in their efforts to reach international udiences.

The major and common ones from among the countries whose native language is not English includes Al-Jazeera International (Qatar), DW TV Germany), Euronews (European Union), France 24, Russia Today, CCTV9 (China), and Arirang TV (Korea).

Thus, there is no doubt that our citizens now need to be proficient in English. And the best way to do just that is to revert the teaching of our students in our universities, especially in important fields of specializations such as business, economics, sciences, and engineering to English. After all, most of the text books in these fields are in English.

Here, I am assuming that our school children who graduated from high schools are lready proficient in our national language, in addition to one or two more of ther languages. We cannot compromise on this for the sake on peace and harmony n our country.

Malaysia needs to improve its competitiveness level in order to face the challenge of globalization and to remain relevant in this world. In this globalize world our citizens need to participate meaningfully in whatever international activities, be it business, economic, social, political, legal, or governmental. Thus, they must be proficient in English. Period.

Many universities in the Middle East and the Gulf Cooperation Council (Saudi Arabia, UAE, Qatar, Kuwait, Oman, and Bahrain) countries have already switched heir medium of instructions, especially for programs in business, economics, sciences, and engineering, from Arabic to English. It is not too late for us to do the same.

Exchange of academics

The current practice in the country of allowing private universities to offer academic programs in English while not allowing the government ones to do so is ot only discriminatory but it is also disadvantageous to those who graduate rom the government universities since they will be less conversant in English nd thus making them more difficult to find jobs in the industry where English is very much in use.

These graduates will depend more on the government for jobs. The current situation where there are many unemployed undergraduates is probably the result of this practice.

Last, but again certainly not the least, there is a need to for the country to introduce the semester system into our universities. Just as I proposed for our chool system above, our universities need to adopt a semester system as practiced by the universities in other countries. Most universities in other, particularly developed countries have a tri-semester system comprising Fall September-January), Spring (February-June), and Summer (June-August).

By having a standardized and synchronized system with other countries it will facilitate exchange of academics between our universities with their foreign counterparts. It will also enable foreign students to enter our universities ithout having to wait too long after they graduated from their high schools. This will again help promote making Malaysia as the education hub.

During the summer holiday, summer classes can be offered to those students who want to graduate faster and the academics who are willing to teach classes during that time can earn extra income. Those students who do not take summer classes can take part-time or short-term employments in the town and cities, just like the case for older school students mentioned above, giving them an
opportunity to earn and save some money before returning to their school.

Those are some suggestions which I would like to propose to the government in order make Malaysia a better and a more competitive country.

Bank Negara Malaysia (BNM) Scholarship Award

Source : Email


Closing Date
First Degree: 11 April 2008
Post Graduate: 30 April 2008

Click Here To Apply

FIRST DEGREE (HONOURS) LOCAL AND FOREIGN UNIVERSITIES

Minimum Requirements

Fulfilling at least one of the following criteria:

STPM / A-Level - at least 2 A and 1 B; or
Diploma / Matriculation - Cumulative Grade Point Aggregate (CGPA) of at least 3.50; or
Australian Matriculation - TER of at least 85% ; or
For candidates currently pursuing First Degree - Current CGPA of at least 3.50.


and

Passed SPM with credits in Bahasa Melayu and English subjects
Not exceeding 25 years of age on 1 July 2008
Have confirmed or will be offered a place to pursue a First Degree in 2008 at recognised local or foreign universities
Additional Requirements

Good command of the English language, both written and oral
Flexible, versatile and posses high teamwork capabilities
Excelled in both extra-curricular activities and sports
Students who are currently pursuing a Bachelor's Degree (Honours) at recognised foreign universities are also eligible to apply.

MASTER'S DEGREE AND PhD (LOCAL and FOREIGN UNIVERSITIES)

Minimum Requirements

Obtained a First Class (Honours) Bachelor / Master's Degree or equivalent from recognised local and foreign universities. Will pursue courses that will add value to the roles and functions of Bank Negara Malaysia. Not exceeding 30 years old for Master and 35 years old for PhD

and

Passed SPM with credits in Bahasa Melayu and English subjects
Have confirmed or will be offered a place to pursue Master's / Doctorate Degree in 2008 at recognised local or foreign universities
Those who fulfilled the minimum requirements are required to send a written application to Scholarship Section, Bank Negara Malaysia along with these documents:

Curriculum Vitae / Resume

Certified copy of Bachelor Degree's / Master's Degree's results
Letter of recommendation from previous or current university
One (1) page of Abstract / Executive Summary of your proposed research
Post graduate students who are currently pursuing Master's Degree or Doctorate Degree (PhD) at recognised local or foreign universities are also eligible to apply.

Link: Click Here

MR.P.WAYTHAMOORTHY STATEMENT ON "GROUP CLAIMING TO BE MAKKAL SAKTI".

Source : Via Makkal Sakti and MIB


PWM Brief Statement 6th April 2008.
Sat, 05/04/2008

Re : GROUP CLAIMING TO BE “MAKKAL SAKTI”.

It has been brought to my attention that a group claiming to be registered as “Makkal Sakti” is now operating to recruit members as an alternative to HINDRAF and they claim HINDRAF IS NOW KNOWN AS “MAKKAL SAKTI”.

HINDRAF has been on the forefront to push the idea of People Power “Makkal Sakti”. However this group has been claiming that HINDRAF no longer exists due to government pressure and the new name of HINDRAF is “MAKKAL SAKTI”.

I wish to stress that this is not true and HINDRAF WILL REMAIN SO LONG AS THE PEOPLE WISHES SO.

We cant stop people from misusing the name “MAKKAL SAKTI” but we have to spread the news that these are people who are out to confuse and mislead the people as they now see that a large number of people are attracted to HINDRAF AND MAKKAL SAKTI.

To all our supporters I wish to say that HINDRAF IS MAKKAL SAKTI as we derive our strength from the people. We do not recruit membership nor do we collect subscriptions. So please beware of some segments misusing our name. For clarifications please call our National co ordinator Mr.Tanendran on 019 4105283 or Event co ordinator Mr. Kannan on 012 269 0024.

Thank you

P. Waytha Moorthy
Chairman
HINDRAF
Currently in London